Principal Technical Consultant, ServiceNow
New
Gurugram, HaryanaFull-TimePrincipal
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Experience
- 10+ years of ServiceNow experience, with at least 3 years as a subject matter expert in ServiceNow architecture and development
- Required Skills
- JavascriptRESTful APIsServiceNow
Requirements
- 10+ years of ServiceNow experience, with at least 3 years as a subject matter expert in ServiceNow architecture and development.
- Expert knowledge in multiple ServiceNow modules (ITOM/ITAM/CSM/SecOps/IRM/HRSD).
- Expert-level development skills including advanced scripting (JavaScript, Glide API, Script Includes), Flow Designer, and Service Portal.
- Hands-on skills integrating ServiceNow with third-party tools using IntegrationHub and REST/SOAP APIs.
- ServiceNow Certified System Administrator (CSA).
- ServiceNow Certified Implementation Specialist (CIS) in any product line.
- Demonstrated ability to design highly scalable solutions and articulate trade-offs.
- Strong presentation and communication skills for senior stakeholders.
Responsibilities
- Lead project teams and mentor developers to design, architect, and deploy complex, scalable solutions on the ServiceNow platform.
- Own the solution architecture for complex, multi-module programs, coordinating resources across technical teams and organizational practices.
- Lead the architecture and design of end-to-end solutions, including custom applications, highly scalable Service Portal frameworks, and complex orchestration flows.
- Lead integration design sessions, defining a robust strategy for connecting ServiceNow with third-party tools using REST/SOAP APIs, IntegrationHub, and MID Servers.
- Lead client workshops and requirements-gathering sessions as the primary technical and process expert.
- Lead the creation of critical written deliverables (architecture diagrams, solution design documents, best-practice guides).
- Serve as the primary technical escalation point for the project team, troubleshooting and resolving the most complex platform issues.
- Participate actively in the pre-sales cycle as a subject matter expert, assisting with solutioning, estimation, and strategic roadmap planning.
- Provide concrete thought leadership to internal teams and our customers on platform best practices, governance, and emerging capabilities.
View Full Description & ApplyYou'll be redirected to the employer's site
