Patient Retention Specialist
C
Carda HealthHealthcare Technology
Remote / United StatesContractMiddle
Salary$20.00 - $27.00 / hr
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Job Details
- Languages
- Spanish
- Experience
- 1+ years
- Required Skills
- Microsoft Excel
Requirements
- Minimum 1+ years of relevant clinical experience and top performance working as an Exercise Physiologist in Cardiopulmonary Rehab.
- Strong proficiency working with mobile technology.
- Proficiency in excel for data tracking.
- Great interpersonal skills that foster a caring environment for patients.
- Diligence and organization with the ability to create and adhere to repeatable processes.
- Ability to perform with little direction in a high-growth, early stage startup.
- Bachelor’s Degree in Exercise Physiology.
- ACSM-CEP certification preferred.
Responsibilities
- Work collaboratively with the clinical team and founders to improve our cutting edge digital care delivery model and develop patient retention strategies.
- Take pride in delivering high quality care for patients going through our cardiac rehab program and our clinical studies.
- Be knowledgeable of our different clinical programs, protocols, and policies.
- Improved patient engagement and conversion rates through targeted outreach to highlight program progress, addressing concerns, and reinforcing program benefits.
- Utilize motivational interviewing to address various financial/exercise barriers to continued participation in our program.
- Provide support to our patients, empowering them to be accountable and take ownership of their rehabilitation.
- Work collaboratively with our technology team to support a smooth experience for our patients and clients.
- Be willing to do whatever it takes to ensure a great, engaging rehab experience for our patients.
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