Claims Advocate
E
ERGO NEXT Group INTERNALInsurance
USFull-TimeMiddle
Salary60,000 - 75,000 USD per year
Apply NowOpens the employer's application page
Job Details
- Experience
- 2+ years
- Required Skills
- Negotiation
Requirements
- 2+ years of claims handling experience with a focus on commercial property claims preferred
- Knowledge of claims processes, policy language, and insurance industry practices is highly preferred
- Experience with Xactimate and XactContents software is also highly preferred
- Strong written and oral communication skills required
- Strong interpersonal, analytical, investigative, and negotiation skills
- Texas adjusters license required and ability to obtain additional states
- Desire and ability to collaborate with many departments and coworkers
- A commitment to providing excellent customer service and maintaining high client satisfaction
Responsibilities
- Manage claims related to commercial property and commercial inland marine damage
- Make prompt contact with customers to set expectations, develop an action plan, and perform an initial and continuous exposure assessments
- Investigate claim damages and situation using internal and external resources
- Determine coverage through analyzing investigation data and policy terms
- Explains coverage to policyholders providing excellent customer service
- Facilitate claim resolutions ensuring fair settlement
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