- Manage, investigate, and resolve commercial general liability property damage claims to include evaluating coverage, liability, damages, and settle claims within prescribed authority levels.
- Recommend ultimate resolution on assigned cases in excess of their authority to local claims management.
- Evaluate insurance coverage based on claim report, the insurance policy, the investigation, and applicable statutes and case law.
- Communicate with policyholders, witnesses, and claimants in order to gather information regarding claims.
- Respond to various written and telephone inquiries including status reports.
- Comply with all statutory and regulatory requirements of all applicable jurisdictions.
- Meet detailed quality assurance standards and set goals of performance.
- Effectively manage a high volume of claims while meeting quality and performance goals.
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