Intake Specialist
New
I
Isaac HealthHealthcare
Work virtually from anywhere in the United StatesFull-TimeMiddle
Salary40,000 - 46,000 USD per year
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Job Details
- Required Skills
- Communication SkillsTime Management
Requirements
- Strong organizational and time-management skills
- Excellent communication and interpersonal abilities
- Comfort with using digital platforms and basic troubleshooting (Zoom, EMRs, online forms, etc.)
- Experience in a healthcare or telehealth environment is preferred
- Ability to multitask in a fast-paced, remote setting
- High school diploma or equivalent required
- Associate’s or bachelor’s degree a plus
Responsibilities
- Manage and confirm patient appointments via phone, email, and our scheduling system
- Collect, verify, and organize patient intake information accurately
- Support patients in setting up for their telehealth visits, including basic tech troubleshooting
- Maintain clear communication with clinicians and other internal teams
- Proactively address and overcome appointment cancellations by re-engaging patients or offering alternate options
- Document all interactions and updates in our EMR system promptly
- Follow up with patients as needed to ensure continuity of care and satisfaction
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