Manager, Global University Programs & Operations
New
USFull-TimeManager
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Experience
- 8+ years of experience in learning operations, enablement operations, program management, PMO leadership, or related disciplines; 3+ years of experience managing cross-functional learning, training, or content development programs
- Required Skills
- Project ManagementReportingStakeholder managementData analytics
Requirements
- 8+ years of experience in learning operations, enablement operations, program management, PMO leadership, or related disciplines
- 3+ years of experience managing cross-functional learning, training, or content development programs in global environments
- Strong expertise in building scalable operational frameworks, governance models, and standardized delivery processes
- Proven project and program management skills, including experience implementing PMO methodologies and reporting structures
- Experience working with LMS platforms, learning technologies, and digital content workflows
- Strong stakeholder management and executive communication skills across global, cross-functional teams
- Ability to manage competing priorities in a fast-paced environment with strong organizational discipline
Responsibilities
- Lead the global University operations function, defining the operating model, governance framework, and end-to-end delivery processes
- Own the program management office (PMO) structure, including planning, prioritization, resource allocation, and execution tracking across all initiatives
- Develop scalable workflows for content production, certification programs, and learning asset lifecycle management
- Establish and maintain SOPs, QA standards, and governance frameworks to ensure consistency, accuracy, and high-quality learner experiences
- Oversee intake and prioritization of learning requests while aligning stakeholders across Sales, Customer Success, Partner, Product, and Support teams
- Build executive-level reporting, dashboards, and analytics covering content performance, learner engagement, certification outcomes, and operational efficiency
- Drive continuous improvement across University operations, reducing cycle times and improving scalability and delivery quality
View Full Description & ApplyYou'll be redirected to the employer's site
