Head of Sales

Bulgaria, 8.30 AM - 5 PM EST (NY time zone)Full-TimeManager
Salary not disclosed
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Job Details

Languages
English
Experience
5–7 years
Required Skills
Data AnalysisCRMHubSpot

Requirements

  • 5–7 years of relevant sales experience.
  • At least 2 years of managerial experience leading sales teams.
  • Experience managing teams of 5+ Sales Reps.
  • Strong hands-on experience with CRM systems (e.g., HubSpot).
  • Experience managing inbound sales in a B2C or high-volume environment.
  • Analytical mindset with ability to make data-driven decisions.
  • Experience with call-based sales models.
  • Fluent English.

Responsibilities

  • Own and optimise CRM and sales operations, including pipeline structure, lead lifecycle, data hygiene, SLAs, and inbound workflows.
  • Enforce strong CRM discipline across the sales team through training, audits, and corrective actions.
  • Drive performance through structured reporting and dashboards.
  • Lead and develop the sale team, including coaching, mentoring, and performance reviews.
  • Participate in the recruitment and training of new team members.
  • Manage a high-volume inbound lead flow and optimize distribution.
  • Own call quality and communication standards for US-based clients.
  • Lead the sales function through data and metrics such as conversion rates and revenue per rep.
  • Proactively identify and solve problems across sales processes and tools.
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