PSP Key Account Manager

New
S
Stay GroupIGaming Entertainment
UkraineFull-TimeManager
Salary not disclosed
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Job Details

Languages
Upper-Intermediate English level (B2+)
Required Skills
Data AnalysisStakeholder managementConfluence

Requirements

  • Strong understanding of payment systems, payment flows, and related performance metrics.
  • Experience working with PSPs, payment operations, or fintech/payment products.
  • Knowledge of payment processes from product, technical, operational, backend, and contractual perspectives.
  • Strong analytical skills with the ability to identify trends and optimize payment performance.
  • High level of self-organization and ownership.
  • Upper-Intermediate English level (B2+) for communication with international partners.

Responsibilities

  • Manage the full PSP integration lifecycle: from introduction and commercial alignment to launch and post-integration monitoring.
  • Coordinate with finance, legal, product, and IT teams to ensure smooth implementation processes.
  • Maintain regular communication with payment providers regarding operational, technical, and commercial matters.
  • Monitor payment performance metrics, conversion rates, tariffs, limits, and channel efficiency.
  • Analyze payment data and provide actionable insights to improve performance.
  • Handle operational requests and issue resolution with internal teams and external providers.
  • Ensure accurate and up-to-date documentation in Confluence.
  • Prepare reports and track implementation progress according to business requirements.
  • Organize and participate in regular calls with internal stakeholders and PSP partners.
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