Power Platform Technical Consultant

New
T
TEKenableSoftware Services
Working remotely in PakistanFull-TimeMiddle
Salary not disclosed
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Job Details

Required Skills
Microsoft Power BIMicrosoft SQL ServerSharePointC#Azure.NET

Requirements

  • Industry experience working in software support environments.
  • Experience in a .NET programming language, preferably C#.
  • Experience in the Microsoft Power Platform - MS PowerApps, Power BI and Power Automate.
  • Experience in Data, UI, Logic, Data Verse and Visualisations.
  • Strong ability to manage multiple client relationships simultaneously.
  • Strong customer engagement and delivery experience.
  • Experience with Azure / Cloud concepts.
  • Knowledge of ITIL Framework.
  • Strong interpersonal skills.
  • Ability to work on own initiative and be self-motivated.

Responsibilities

  • Work on existing Dynamics 365 and Power Platform projects to support configurations and customisations.
  • Support, manage and deliver ongoing platform application support with the goal of achieving customer satisfaction and service excellence.
  • Accountable for problem resolution and implementation of corrective actions.
  • Analyze system functions and review functional and technical specifications.
  • Understand incoming incidents and replicate on UAT / QA / Sandbox environments.
  • Work with team members to ensure best practice and quality approach to customer software support.
  • Ensure high standards of customer engagement.
  • Complete work-related training to obtain Microsoft Certifications.
  • Write technical documentation.
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