SysOps Engineer – Monitoring & Cloud Operations

New
IndiaFull-TimeMiddle
Salary not disclosed
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Job Details

Required Skills
AWSGCPAzureGrafanaPrometheusLinuxDatadog

Requirements

  • Bachelor’s degree in Computer Science, Engineering, Information Technology, or equivalent practical experience.
  • Proven experience in SysOps, Cloud Operations, SRE, or Infrastructure Support roles.
  • Strong hands-on experience with Linux and Windows system administration.
  • Experience using monitoring and observability tools such as New Relic, Prometheus, Grafana, Datadog, or equivalent.
  • Solid understanding of incident management, problem management, and root cause analysis.
  • Experience working with cloud platforms such as AWS, Azure, or Google Cloud Platform.
  • Strong knowledge of disaster recovery, backup strategies, and business continuity planning.
  • Familiarity with infrastructure components such as virtual machines, compute instances, and physical servers.
  • Understanding of web and system services such as Nginx, IIS, and systemd.
  • Strong analytical and troubleshooting skills.
  • Excellent communication and collaboration skills.

Responsibilities

  • Monitor infrastructure and production systems using observability tools such as New Relic, Prometheus, Grafana, or similar platforms.
  • Configure and maintain alerts, dashboards, and service-level monitoring.
  • Lead incident management activities including troubleshooting, root cause analysis (RCA), and post-incident reporting.
  • Ensure system uptime, performance, and SLA compliance across cloud and on-premise environments.
  • Manage operating system-level tasks (Linux and Windows).
  • Oversee backup processes and validate restoration procedures.
  • Execute and support disaster recovery (DR) plans.
  • Collaborate with DataOps and infrastructure teams to ensure system resilience.
  • Perform capacity planning, performance optimization, and infrastructure health assessments.
  • Maintain operational documentation, including runbooks, monitoring guidelines, and incident playbooks.
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