Operations Specialist
New
India, US shift–alignedFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- 1–4+ years
- Required Skills
- Project ManagementData AnalysisMicrosoft ExcelMicrosoft OfficeRecruitmentMarket Research
Requirements
- Bachelor’s degree in business, marketing, or related field, or equivalent professional experience.
- 1–4+ years of experience in operations, project coordination, market research, or similar analytical roles.
- Strong understanding of project management and/or market research methodologies, including sampling and recruitment processes.
- Excellent proficiency in Microsoft Excel and strong overall Microsoft Office skills.
- Strong organizational skills with the ability to manage multiple complex projects simultaneously.
- High attention to detail with a strong focus on accuracy and data quality.
- Excellent written and verbal communication skills in English.
- Ability to work independently in a fast-paced, US shift–aligned environment.
Responsibilities
- Manage end-to-end operational execution of market research projects, ensuring accurate setup, recruitment, and delivery aligned with client specifications.
- Build and maintain sampling plans, ensuring optimal participant recruitment strategies across multiple concurrent studies.
- Coordinate project setup activities including survey programming support, link testing, translations, and fieldwork preparation.
- Monitor live projects, identify risks or delays, and proactively communicate updates to project managers and stakeholders.
- Collaborate with internal teams and external partners to ensure smooth execution of recruitment and fieldwork processes.
- Manage multiple live projects simultaneously while maintaining accuracy, timelines, and compliance with quality standards.
- Support reporting, data reconciliation, and operational tracking to ensure alignment with KPIs and client expectations.
- Participate in internal and client meetings, ensuring clear communication and alignment across all stakeholders.
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