Adoption Project Manager
New
H
HigharcConstruction Technology
Remote (United States)Full-TimeManager
Salary not disclosed
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Job Details
- Experience
- 5+ years
- Required Skills
- Project ManagementCross-functional Team Leadership
Requirements
- 5+ years of experience in customer-facing project management, implementation management, technical program management, professional services, SaaS delivery, or complex business transformation programs.
- Experience managing complex, multi-workstream programs across cross-functional teams.
- Strong project controls discipline: project plans, RAID logs, decision logs, dependency tracking, critical path management, and status reporting.
- Strong written and verbal communication skills.
- Proven ability to hold internal and external stakeholders accountable to owners, dates, and commitments.
- Proficiency with project management tools: ClickUp (preferred), Smartsheet, Asana, Monday.com, Jira, Notion, or equivalent.
- Willingness to travel to client sites and company events up to 30% of the time.
Responsibilities
- Own and maintain the integrated project plan across Higharc and customer workflows.
- Coordinate across program workstreams including plan and option configuration, estimating and purchasing, sales readiness, integrations, training and launch.
- Maintain a clear, current view of project health and escalate stalled decisions, critical path risks, and cross-workstream dependencies.
- Own launch readiness visibility and ensure readiness criteria are tracked, current, and clearly communicated.
- Improve Adoption project management standards through templates, playbooks, and reusable delivery artifacts.
- Collaborate with customer stakeholders, technical leadership, and Client Strategy teams to execute statements of work and onboarding strategies.
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