Senior Engineer, Professional Services (NICE CXone)
New
Bogota, US daytime hoursFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 5 or more years’ experience in NICE CXone and UC environments; 3 or more years of software development
- Required Skills
- PythonSoftware DevelopmentASP.NETJavaJavascriptC#
Requirements
- Bachelor’s degree in computer science, IT, or engineering preferred.
- 5+ years of experience in NICE CXone and UC environments.
- 3+ years of software development experience (design, coding, testing).
- Proficiency in JavaScript, Python, Java, and C++.
- Experience with enterprise-level CCaaS architecture.
- Network infrastructure experience.
- 1-3 years of ASP.NET experience (C#, VS.Net, XML, Web Services).
- Experience creating and presenting to executive-level stakeholders.
- Excellent customer-facing presentation skills.
Responsibilities
- Implement NICE CXone software platform.
- Design and develop products and features.
- Perform unit testing and code reviews.
- Resolve defects during the QA cycle and support production environments.
- Assist and mentor software engineers in a team environment.
- Enhance software written in CXone Studio, C#, and ASP.NET.
- Design and present projects to improve current processes.
- Collaborate with system analysis and project management teams.
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