Sales Manager
New
G
Geeks on SiteTechnology Services
Nicaragua. Honduras. ColombiaContractManager
Salary not disclosed
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Job Details
- Experience
- 3+ years
- Required Skills
- Leadership
Requirements
- 3+ years of experience managing sales teams.
- Direct-to-consumer (D2C) sales experience with a proven track record.
- Proven track record of improving sales performance and achieving revenue goals.
- Experience leading inbound and outbound sales operations.
- Strong coaching, communication, and leadership skills.
- Ability to analyze KPIs and drive performance improvements.
- Customer-focused mindset with a commitment to service excellence.
- Experience in technology services, IT support, managed services, or a related industry is a plus.
Responsibilities
- Lead, coach, and develop inbound and outbound sales teams.
- Monitor and improve key KPIs, including closing ratio, subscription upsell performance, quality scores, and customer experience metrics.
- Conduct regular coaching sessions, call reviews, and performance evaluations.
- Identify opportunities to improve sales processes, conversion rates, and team effectiveness.
- Analyze performance data and provide actionable recommendations.
- Collaborate with cross-functional teams to support customer satisfaction and business growth.
- Support hiring, onboarding, and training initiatives as needed.
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