Senior Solution Architect
New
H
Honeycomb.ioObservability SaaS
Location: Remote - United KingdomFull-TimeSenior
Salary143,687 - 169,248 GBP per year OTE
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Job Details
- Experience
- 5+ years
- Required Skills
- Cloud ComputingKubernetesRESTful APIsSaaSDistributed Systems
Requirements
- 5+ years of pre-sales, solution architecture, sales engineering, or customer-facing technical experience in B2B SaaS.
- Experience supporting complex technical sales cycles with multiple stakeholders, ideally in enterprise or commercial accounts with sophisticated engineering teams.
- Strong solutioning skills and the ability to turn ambiguous customer needs into clear technical approaches and evaluation plans.
- Deep working knowledge of observability, distributed systems, distributed tracing, and OpenTelemetry.
- Hands-on fluency with modern cloud environments, containers, Kubernetes, API-driven architectures, and at least one major cloud provider.
- Ability to troubleshoot instrumentation and integration issues across a range of languages, frameworks, and deployment patterns.
- Experience owning POCs or technical evaluations, including defining success criteria, managing risk, and driving toward measurable outcomes.
- Strong consultative communication skills, with the ability to tailor technical messaging across practitioners, architects, and director-level stakeholders.
- Credibility with developer, platform, SRE, and engineering-led audiences through both technical depth and business context.
- A clear point of view on Honeycomb’s value and differentiation in the observability landscape.
Responsibilities
- Own the technical strategy for complex sales opportunities, partnering closely with Account Executives and sales leadership to move deals forward.
- Lead discovery, solution design, and technical validation for customer environments with multiple stakeholders and competing requirements.
- Run complex evaluations and proofs of concept end-to-end, including success criteria, technical execution, risk identification, and debrief.
- Translate customer architectures into clear solution narratives that connect Honeycomb’s platform to engineering priorities and business outcomes.
- Deliver compelling demos, workshops, and technical presentations tailored to audiences ranging from practitioners to director-level stakeholders.
- Get hands-on when it matters: support instrumentation strategy, troubleshoot integration issues, and help customers prove value in real environments.
- Manage competitive evaluations and bake-offs with strong judgment, disciplined execution, and a clear point of view on Honeycomb’s differentiation.
- Identify technical and strategic risks across active deals and proactively adjust the evaluation approach when needed.
- Partner across Sales, Product, Field Engineering, Marketing, and DevRel to unblock deals and improve the overall go-to-market motion.
- Mentor more junior Solution Architects through collaboration, coaching, and shared learning.
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