Application System Analyst - Principal
New
United StatesFull-TimePrincipal
Salary54.12 - 85.2 USD per hour
Apply NowOpens the employer's application page
Job Details
- Experience
- 8+ years preferred
- Required Skills
- Project ManagementServiceNow
Requirements
- Current Epic MyChart certification is required; additional certifications in Cadence and Prelude are strongly preferred.
- Extensive experience (8+ years preferred) in healthcare IT, application support, and system configuration within Epic environments.
- Strong expertise in patient-facing workflows, with knowledge of virtual care, lab, pharmacy, and digital health solutions.
- Proven ability to manage complex projects, prioritize competing demands, and deliver under tight timelines.
- Strong analytical, troubleshooting, and problem-solving skills with attention to detail and process improvement.
- Excellent communication skills with the ability to engage both technical and non-technical stakeholders at all levels.
- Experience with ServiceNow for incident and change management is a plus.
- Bachelor’s degree in IT, healthcare, business, or related field (or equivalent relevant experience).
- Ability to work independently in a fully remote environment with minimal supervision.
Responsibilities
- Lead the design, configuration, testing, implementation, and ongoing optimization of Epic MyChart and related patient engagement solutions.
- Analyze, troubleshoot, and resolve complex system and application issues in alignment with service level expectations.
- Translate clinical and operational requirements into technical specifications and scalable system designs.
- Manage or support complex projects across the application lifecycle, including planning, execution, and post-implementation evaluation.
- Partner with internal stakeholders and external vendors to integrate, support, and enhance third-party and Epic-based applications.
- Develop and maintain standards, documentation, workflows, and best practices for system configuration and support.
- Mentor and support junior analysts while contributing to knowledge sharing and capability development across the team.
- Participate in on-call support, command center activities, and cross-functional governance or user group forums.
View Full Description & ApplyYou'll be redirected to the employer's site
