Broker Services: Inside Sales Manager
CanadaFull-TimeManager
Salary not disclosed
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Job Details
- Required Skills
- Business DevelopmentAccount ManagementRisk Management
Requirements
- Experience in mortgage lending, broker services, financial services, or related sales environments.
- Strong understanding of mortgage products, credit processes, and real estate secured lending.
- Proven ability to manage broker or client relationships in a high-volume, performance-driven setting.
- Strong sales and business development skills with experience in outbound engagement and pipeline management.
- Excellent communication and presentation skills, with the ability to educate and influence stakeholders.
- Strong analytical and organizational abilities, including data management and reporting.
- Knowledge of banking compliance, risk frameworks, and operational procedures.
- Ability to work independently while collaborating effectively with cross-functional teams.
Responsibilities
- Manage and grow mortgage business volume from independent broker networks across Canada through proactive sales engagement and relationship management.
- Respond to broker inquiries with accurate, timely guidance on mortgage products, credit processes, and policy updates.
- Execute structured sales activities including outbound calls, pipeline management, forecasting, and documented sales tracking.
- Support end-to-end mortgage processing by coordinating with credit, operations, and administrative teams.
- Maintain strong compliance with internal policies, regulatory standards, and risk management frameworks.
- Deliver broker education through webinars, updates, and product or policy communications.
- Identify opportunities to improve processes, enhance service delivery, and strengthen broker experience.
- Develop and maintain detailed sales plans, performance reporting, and market insights to support business objectives.
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