Presales Solutions Architect

New
IndiaFull-TimeSenior
Salary not disclosed
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Job Details

Experience
7+ years
Required Skills
AgileHTMLJavascriptSCRUMAngularSaaSServiceNow

Requirements

  • 7+ years experience as a solution/sales engineer or a consultant for a software company
  • College degree (or equivalent experience) in the fields of Software Engineering, Computer Sciences, or related discipline
  • Strong functional knowledge of the ServiceNow platform across multiple modules
  • ITIL Foundations v3 or higher certification and/or working knowledge of ITIL concepts.
  • Working knowledge of Agile/Scrum methodology.
  • Exceptional oral, written and presentation skills
  • Deep insight on technical architectures, IT products and product positioning

Responsibilities

  • Drive innovative business solutions and digital transformation with our customers
  • Consult with customers and prospects to understand their needs and pain-points and evangelize the business value of the ServiceNow platform.
  • Architect solutions on the ServiceNow platform both independently and collaboratively
  • Demonstrate live to customers and prospects the ServiceNow platform highlighting it’s features and functionality
  • Conduct business process and/or technical workshops that may include enablement sessions.
  • Interact with the ServiceNow community as a thought leader on solutioning on the ServiceNow platform
  • Interface with customers, sales, and delivery teams to translate business challenges into requirements and deliverables.
  • Develop documentation, pricing and statements of work for customers
  • Obtain and maintain pre-sales ServiceNow certifications for the different product lines available
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