- Design and implement Okta Workforce Identity Cloud (WIC), including SSO (Single Sign-On), MFA (Multi-Factor Authentication), and Adaptive Authentication.
- Integrate Okta with enterprise applications (SaaS, cloud, and on-premises) using SAML, OAuth, OIDC, and SCIM.
- Configure and manage Okta Lifecycle Management (LCM) for automated provisioning and deprovisioning.
- Support and implement Okta Identity Governance (OIG) capabilities such as access requests, access reviews (certifications), and entitlement management.
- Define and implement joiner-mover-leaver (JML) processes to automate identity lifecycle workflows.
- Collaborate with cross-functional teams including Architecture, Engineering, Security, and Customer Success to deliver integrated, end-to-end solutions.
- Manage multiple client engagements, ensuring timely, high-quality delivery within scope and budget.
- Provide technical expertise during solution deployment, configuration, integration, and post-implementation support.
- Troubleshoot and resolve issues related to authentication, federation, and provisioning within Okta WIC environments.
- Maintain strong client relationships through effective communication, expectation management, and high customer satisfaction.
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