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đź§ Full-Time
🔍 Software Development
- Bachelor's degree in Computer Science, Information Technology, or related field.
- 3+ years of proven experience as a level 2 or 3 Saviynt Admin
- Strong understanding of ITIL processes and their application in Identity and Access Management.
- Ability to troubleshoot and resolve complex production issues efficiently.
- Demonstrated experience in the development of plugins or connectors for Saviynt.
- Knowledge of Unix/Linux basic administration/commands, and Tomcat 9.0.
- Experience in ITIL Framework
- Excellent communication and collaboration skills.
- Manage Saviynt IGA, including aggregation, provisioning, access request, role management, user lifecycle management, connectors, and plugins.
- Manage incident & problem related to Saviynt IGA through effective diagnosis, resolution, or implementation of new enhancement to decrease the number of re-occurring issues.
- Collaborate with cross-functional teams; including connected applications and infrastructure team to jointly troubleshoot the issues and resolve in timely manner
- Proactively identify and resolve production issues related to Saviynt, ensuring minimal impact on business operations and conduct root cause analysis.
- Respond promptly to critical incidents and participate in on-call rotations as required.
- Manage escalations of technical issues from service managers and Tier I support, and partner with Architects and professional services team to resolve the issues and integration challenges.
- Design, develop, and implement custom plugins and connectors in Saviynt IGA to onboard new applications.
- Enhance and customize existing connectors to optimize performance and functionality.
SQLApache TomcatJavaJava EELDAPCI/CDProblem SolvingRESTful APIsNetworkingTroubleshootingScriptingDebuggingCustomer support
Posted about 2 months ago
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