Customer Service Associate Representative
New
United StatesFull-TimeEntry
Salary17.75 - 19 USD per hour
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Job Details
- Required Skills
- Customer serviceTime ManagementMultitaskingData entry
Requirements
- High School Diploma or GED
- Excellent customer service skills
- Strong organization and time management skills
- Ability to multitask across several systems
- Proficiency in Microsoft Office Suite (Outlook)
- Reliable cable broadband or fiber optic internet (minimum 10Mbps download/5Mbps upload)
Responsibilities
- Coordinate fertility plans and medications with patients and physicians
- Resolve customer issues
- Ensure 100% follow-up to customers
- Accurately obtain and enter patient shipping, insurance, and payment information
- Escalate complex claims to the appropriate team for further action
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