Bilingual Legal Mortgage Collections Specialist (Foreclosure)
New
CanadaFull-TimeMiddle
Salary45,500 - 84,500 CAD per year
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Job Details
- Languages
- English, French
- Experience
- 3 - 5 years
- Required Skills
- Data AnalysisMicrosoft ExcelNegotiation
Requirements
- 3 - 5 years of relevant experience
- Post-secondary degree in a related field or equivalent combination of education and experience
- Knowledge of Credit Qualifications and standards
- Knowledge of federal, state/provincial and local laws pertaining to Consumer Collections
- Knowledge of BMO products and services
- In-depth verbal & written communication skills
- In-depth collaboration & team skills
- In-depth analytical and problem solving skills
- In-depth influence skills
- In-depth proficiency in Microsoft Excel
- Fluent in French and English
Responsibilities
- Monitors and manages overdue mortgage or loan accounts to minimize risk and loss
- Ensures timely and accurate processing of foreclosure actions in accordance with regulatory requirements
- Prepares, reviews, and maintains foreclosure documentation with accuracy
- Coordinates with legal teams, real estate agents, and internal departments
- Analyzes account data to determine collection probability and provide recommendations
- Addresses complex escalated customer requests and transactions
- Develops and executes action plans to maximize recovery
- Identifies business needs and develops tools or training programs
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