Service Operations Representative
New
R
RoadRunner Recycling Inc.Waste Management
Remote - USA, 8am - 5pm ESTFull-TimeMiddle
Salary21 - 24.04 USD per hour
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Project ManagementData AnalysisProblem SolvingTroubleshooting
Requirements
- Comfort with ambiguity and strong decision-making skills.
- Sense of accountability and focus on business results.
- Strong verbal and written communication skills.
- Ability to manage multiple projects and prioritize assignments.
- Experience facilitating meetings with diverse viewpoints.
- Strong analytical and problem-solving capabilities.
- Bachelor’s degree preferred.
Responsibilities
- Manage and resolve incoming service requests and operational issues post-implementation.
- Apply industry and process knowledge to troubleshoot complex, non-standard problems.
- Monitor 'Unassigned' Mid-Market queue and address critical service requests.
- Ensure documentation accuracy and adherence to best practices.
- Coordinate with external hauling partners to ensure service adherence.
- Collaborate with internal Customer Success, Sales, and Operations teams.
- Communicate resolution details and service changes to internal stakeholders.
View Full Description & ApplyYou'll be redirected to the employer's site
