Solutions Architect
New
This position has the opportunity to be based in our London or Berlin office in a hybrid capacity. Fully remote employees in the UK, Germany, or Spain will also be considered.Full-TimeSenior
Salary not disclosed
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Job Details
- Experience
- At least 4+ years of experience
- Required Skills
- Artificial IntelligenceNLPLLM
Requirements
- At least 4+ years of experience in a technical pre/post-sales role at a language services, language technology, or content management company
- Experience working with a complex services-oriented solution
- Proven ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level
- Subject matter expertise in localization solutions, technologies, and processes
- Technical background in computational linguistics or related field with experience in AI, LLM, NLP, or computer-assisted translation (CAT) solutions
- Analytical approach to intelligence gathering and project planning
- Outstanding verbal and written communication skills
- Keen attention to detail and adherence to deadlines
- Confidence communicating technical ideas to various audiences, primarily through presentations, white-boarding, and platform demonstrations
- Ability to work independently and self-sufficiently while being part of a team
Responsibilities
- Serve as the technical co-pilot to LILT Account Executives and Account Managers, managing the customer's technical experience from scoping (pre-sales) to deployment (post-sales / success)
- Build and present reference architectures, how-tos, and demo applications for customers
- Be a subject-matter expert in translation and localization process optimization and best practices
- Understand and align the customer's technology stack to optimize localization processes
- Work cross-functionally with Engineering, Product, and Account Management teams to ensure smooth prospect-to-customer transitions and long-term customer success
- Play an active role in the development and maintenance of customer integrations
- Provide an escalated level of support for critical customer operational issues
- Develop and iterate on internal processes to ensure consistency across our solutions engagements
- Track existing technology solutions and follow the latest trends and developments relevant to multilingual content management and translation, specifically the application of AI
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