RCM Operations Lead

New
R
RockstarDigital health
United StatesFull-TimeLead
Salary not disclosed
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Job Details

Experience
5+ years of hands-on RCM experience
Required Skills
Team management

Requirements

  • 5+ years of hands-on RCM experience.
  • Strong familiarity with the claims lifecycle including denials, rejections, adjustments, and resubmissions.
  • Proficiency with Availity and standard provider portals.
  • Experience managing multiple workstreams simultaneously.
  • Strong communication and organizational skills.
  • Startup or high-growth environment experience is preferred.

Responsibilities

  • Own end-to-end billing operations across the full claims lifecycle.
  • Manage a team of 4+ offshore support staff by setting priorities and reviewing output.
  • Manage billing questions and escalations from vendors and internal teams.
  • Triage high-priority items like medical record subpoenas and collection agency contacts.
  • Support ad-hoc RCM projects including state launches and new payer setup.
  • Coordinate provider enrollment and credentialing gaps for existing clinicians.
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