Healthcare Virtual Assistant
New
W
Winning AssistantsHealthcare
Philippines, 9:00 AM - 6:00 PM Eastern Daylight Time, Monday - FridayFull-TimeMiddle
Salary5 - 7 USD per hour
Apply NowOpens the employer's application page
Job Details
- Languages
- English
- Experience
- Minimum 1 year
Requirements
- Minimum 1 year of experience in healthcare administration, medical virtual assistance, home health, or a related healthcare setting.
- Experience with patient intake, referrals, insurance verification, and prior authorizations.
- Understanding of healthcare workflows and clinical documentation.
- Experience reviewing medical records and patient documentation.
- Ability to understand healthcare terminology and clinical information.
- Proficient in speaking and writing English very clearly.
- Reliable laptop or desktop computer.
- High-speed internet connection (minimum 25 Mbps).
- Noise-canceling headset.
- Webcam for virtual meetings.
- Quiet, professional workspace.
Responsibilities
- Professionally answer and manage inbound calls from patients, providers, hospitals, referral sources, and insurance companies.
- Route calls accurately to appropriate departments or team members.
- Monitor and process incoming faxes daily.
- Review, organize, and route referrals and clinical documents to appropriate staff.
- Submit and manage insurance prior authorization requests.
- Follow up with insurance carriers regarding authorization status.
- Verify patient eligibility, benefits, and coverage.
- Coordinate patient visits and home health appointment
- Assist with billing processes and invoice management.
- Conduct and process patient intake documentation.
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