Healthcare Virtual Assistant

New
W
Winning AssistantsFunctional Medicine
Philippines, Monday – Friday | 10:00 AM – 2:00 PM EDTPart-TimeMiddle
Salary5 - 6 USD per hour
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Job Details

Languages
English

Requirements

  • Proven experience in healthcare administration, medical virtual assistance, or a similar role
  • Experience working with EMR systems (Cerbo EMR preferred)
  • Strong understanding of patient scheduling and medical administrative workflows
  • Excellent attention to detail with patient forms and lab results
  • Strong organizational skills
  • Ability to work independently
  • Excellent written and verbal English communication skills
  • HIPAA-compliant mindset and commitment to patient confidentiality
  • High-speed internet (minimum 25 Mbps)
  • NBI clearance and/or Local Police Clearance

Responsibilities

  • Confirm patient appointments via text, email, and other communication channels
  • Send telemedicine appointment reminders and instructions
  • Verify completion of all required patient intake forms and consent documents
  • Track incomplete patient requirements and follow up as needed
  • Verify that required blood work and laboratory results are completed before appointments
  • Upload, organize, and maintain lab results within the Cerbo EMR system
  • Assist with prior authorization requests and follow-up activities
  • Provide day-to-day administrative support to the provider and office manager
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5 - 6 USD per hour
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