Business Intelligence Lead - CAHPS & HOS Analytics
New
United StatesFull-TimeLead
Salary117,600 - 161,700 USD per year
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Job Details
- Experience
- 5+ years of experience in business intelligence, analytics, or survey data analysis; at least 2 years of experience in project or team leadership roles.
- Required Skills
- PythonSQLBusiness IntelligenceMicrosoft Power BITableauData analytics
Requirements
- Bachelor’s degree in a quantitative or technical field
- 5+ years of experience in business intelligence, analytics, or survey data analysis
- At least 2 years of experience in project or team leadership roles
- Strong expertise in BI tools such as Power BI or Tableau for dashboarding and reporting
- Advanced ability to analyze large datasets and translate findings into actionable business insights
- Experience designing and automating reporting workflows and data visualization solutions
- Strong proficiency in SQL
- Strong communication skills with the ability to present insights to senior and executive stakeholders
- Ability to work independently, exercise sound judgment, and manage complex analytical problems
- Proven track record of collaborating across technical and business teams in a matrixed environment
Responsibilities
- Design, develop, and maintain standardized dashboards, reports, and visualizations for CAHPS and HOS performance at both contract and member levels.
- Build and operate an internal business intelligence service that enables fast, reliable access to survey performance and leading indicators.
- Analyze large and complex healthcare datasets to identify trends, performance shifts, and actionable insights.
- Develop automated reporting and alerting systems to detect meaningful changes in survey and quality performance metrics.
- Translate business requirements into scalable BI solutions and data visualizations that support strategic decision-making.
- Partner with cross-functional stakeholders to define metrics, refine reporting needs, and support healthcare quality initiatives.
- Advise leadership on survey analytics, member experience, and Star Ratings strategy through data-driven insights.
- Streamline data processes and reduce manual effort through automation and workflow optimization.
- Ensure data accuracy, consistency, and accessibility across all BI deliverables and reporting systems.
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