Strategic Partnerships Relationship Manager

New

United StatesFull-TimeManager

Salary126,600 - 164,600 USD per year

Apply NowOpens the employer's application page

Job Details

Experience: 10+ years
Required Skills: Business DevelopmentAccount ManagementStakeholder management

Bachelor’s degree in Business or related field; MBA preferred.
10+ years of experience in strategic partnerships, business development, account management, or product management within the payments or card issuing ecosystem.
Background working with or around major processors or networks (e.g., Visa, Mastercard, Fiserv, FIS).
Proven experience negotiating complex commercial agreements, including SLAs, pricing models, and incentive structures.
Strong understanding of issuer processing systems, card networks, and financial institution services.
Demonstrated ability to influence senior stakeholders and lead cross-functional initiatives.
Excellent communication, presentation, and relationship-building skills with executive-level presence.
Strong analytical and commercial mindset.

Manage and govern relationships with key strategic partners, ensuring alignment with business objectives and delivery of agreed contractual outcomes.
Lead negotiation of complex commercial agreements, including pricing structures, incentives, rebates, SLAs, and performance terms.
Monitor partner performance against contractual obligations and drive corrective actions when gaps or risks are identified.
Collaborate with internal stakeholders across legal, finance, product, and operations to optimize partner strategy and execution.
Serve as the escalation point for high-level partner issues, ensuring timely resolution and alignment on priorities.
Identify opportunities to enhance value through contract optimization, business expansion, and improved operational performance.
Develop and maintain joint business plans, performance reviews, and governance frameworks such as QBRs.

View Full Description & ApplyYou'll be redirected to the employer's site