Director, Billing & Collections

New
United StatesFull-TimeDirector
Salary not disclosed
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Job Details

Experience
8–12 years
Required Skills
Microsoft ExcelProcess improvementPowerPoint

Requirements

  • 8–12 years of progressive experience in billing, collections, accounts receivable, or revenue operations.
  • Experience in a retirement plan TPA or financial services environment.
  • Strong understanding of TPA billing models, fee repositories, ancillary fees, and revenue workflows.
  • Demonstrated experience leading managers and scaling operational teams.
  • Proven ability to drive process improvement, strengthen controls, and mitigate operational risk.
  • Experience supporting acquisition integration and audit activities.
  • Bachelor’s degree.
  • Proficiency in Microsoft Excel and PowerPoint.
  • Familiarity with billing and accounting systems.

Responsibilities

  • Provide leadership and oversight for all billing submission, invoicing, collections, and accounts receivable activities.
  • Monitor accounts receivable performance, aging, and DSO targets.
  • Ensure consistent application of billing and collections policies across products and acquired businesses.
  • Partner with Finance and Operations to support accurate revenue generation and address billing-related risks.
  • Lead and develop managers who oversee teams responsible for billing, invoicing, and collections.
  • Identify inefficiencies and lead initiatives to improve accuracy, scalability, and client experience.
  • Support the integration of billing, invoicing, and collections processes for newly acquired businesses.
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