Senior Engineering Manager, Tenant Experience Platform
New
CanadaFull-TimeManager
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Required Skills
- KubernetesSaaSDistributed Systems
Requirements
- Proven experience managing engineering managers and leading multi-team engineering organizations.
- Strong background in building, scaling, or restructuring engineering functions in complex technical environments.
- Experience with distributed systems and SaaS platforms, including Kubernetes-based and containerized architectures.
- Familiarity with self-managed, on-premises, or hybrid infrastructure environments beyond cloud-only systems.
- Solid understanding of observability practices (metrics, logs, traces, SLOs/SLIs) and platform reliability concepts.
- Ability to evaluate architectural tradeoffs and guide technical decision-making across large-scale systems.
- Experience leading through ambiguity, driving alignment, and creating clarity in evolving technical landscapes.
- Exposure to modern engineering practices, including AI-assisted development workflows and developer productivity tooling.
Responsibilities
- Lead and manage multiple engineering teams working on observability, tenant controls, and upgrade tooling within a large-scale platform environment.
- Define and drive the end-to-end Tenant Experience strategy across cloud, self-managed, and dedicated deployment models.
- Guide technical direction across distributed systems, including observability frameworks, self-healing capabilities, feature flags, rate limiting, and upgrade orchestration.
- Partner with senior engineering leaders and cross-functional teams to align platform capabilities and ensure cohesive system integration.
- Coach and develop engineering managers, supporting team health, performance management, hiring, and organizational design.
- Translate platform strategy into actionable roadmaps with clear priorities, milestones, and delivery accountability.
- Own production outcomes impacting reliability, upgrade performance, and tenant operational experience.
View Full Description & ApplyYou'll be redirected to the employer's site
