Principal, Social Media and Communications Lead

New
United StatesFull-TimePrincipal
Salary122,000 - 143,000 USD per year
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Job Details

Experience
5+ years
Required Skills
Stakeholder managementData analytics

Requirements

  • 5+ years of experience in social media, communications, or content strategy, ideally within B2B technology, developer tools, or infrastructure environments.
  • Proven ability to craft compelling copy and adapt tone across multiple platforms while maintaining a consistent brand voice.
  • Strong understanding of technical subject matter and ability to communicate effectively with engineering or developer audiences.
  • Experience managing social analytics tools (e.g., Sprout Social, Hootsuite, or native platform analytics) and using data to guide strategy.
  • Demonstrated success in growing and engaging online communities across multiple social platforms.
  • Strong cross-functional collaboration and stakeholder management skills.
  • Excellent written and verbal communication skills with a strong editorial instinct.
  • Familiarity with data infrastructure, open-source ecosystems, or developer communities is a strong plus.

Responsibilities

  • Develop and own the overall social media and communications strategy, including narrative frameworks, messaging pillars, and executive positioning.
  • Manage day-to-day social presence across LinkedIn, X, Reddit, and other relevant platforms, ensuring consistent brand voice and engagement.
  • Create and maintain a content calendar aligned with product launches, events, campaigns, and community initiatives.
  • Write high-quality, platform-specific content that resonates with technical and business audiences while maintaining brand authenticity.
  • Monitor online conversations, engage with communities, and identify opportunities to amplify brand presence in relevant discussions.
  • Analyze social performance metrics and use insights to continuously optimize content strategy, format experimentation, and audience growth.
  • Coordinate cross-functional collaboration to support social amplification for events, product releases, and strategic announcements.
  • Lead employee advocacy initiatives and help scale internal engagement with external communications efforts.
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122,000 - 143,000 USD per year
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