Analista de CRM Sênior
New
BrazilFull-TimeSenior
Salary not disclosed
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Job Details
- Required Skills
- Data AnalysisRelationship managementDigital MarketingCRM
Requirements
- Bachelor’s degree in Marketing, Advertising, Communication, or related fields
- Experience managing client portfolios and working in strategic customer-facing roles
- Knowledge of digital marketing, CRM campaigns, and performance-driven strategies
- Familiarity with CRM practices including CRO, loyalty programs, and customer lifecycle marketing
- Strong analytical skills to interpret data, metrics, and performance indicators
- Ability to identify business opportunities through data-driven insights
- Strong communication and relationship-building skills
- Proactive mindset with strong organizational skills
Responsibilities
- Identify new business opportunities within client portfolios
- Maintain proactive daily communication with clients
- Develop and nurture strategic client relationships
- Drive adoption and increased usage of CRM platforms
- Design, execute, and facilitate workshops on CRM best practices
- Monitor client performance metrics daily
- Develop weekly and monthly performance reports
- Apply CRM strategies focused on segmentation, personalization, and lifecycle marketing
- Conduct LTV analysis to maximize retention and revenue
- Design and optimize multichannel CRM campaigns
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