Analista de CRM Sênior
New
BrazilFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- Minimum of 4 years of experience
- Required Skills
- Data AnalysisMicrosoft Power BIGoogle AnalyticsCRMA/B testing
Requirements
- Minimum of 4 years of experience in CRM, marketing automation, or related roles.
- Strong analytical skills with the ability to interpret data and translate insights into actionable improvements.
- Hands-on experience with CRM and automation tools such as RD Station, Pipedrive, Intercom, and similar platforms.
- Experience with data analysis and reporting tools such as Power BI and Google Analytics.
- Advanced knowledge of automation, integrations, and CRM architecture.
- Familiarity with AI tools applied to marketing, analytics, or productivity workflows.
- Strong understanding of marketing funnels, lifecycle management, and 360º marketing strategies.
- Excellent communication skills, organization, and proactive problem-solving mindset.
Responsibilities
- Manage lead databases and ensure proper segmentation, hygiene, and progression through the sales funnel until MQL conversion.
- Design, configure, and optimize CRM journeys, automations, and triggers for lead nurturing and conversion across multiple stages.
- Build and execute campaigns focused on conversion, including trial activation, retrial, and re-engagement strategies.
- Analyze CRM KPIs and performance metrics to identify optimization opportunities and improve conversion rates.
- Configure and integrate tools such as RD Station, Pipedrive, Intercom, and Power BI within the CRM ecosystem.
- Develop dashboards, reports, and data models to support operational and strategic decision-making.
- Conduct A/B testing and continuous experimentation to improve messaging, segmentation, and campaign performance.
- Collaborate closely with SDR and marketing teams to improve lead quality and funnel efficiency.
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