Employee Benefits Advocate
New
B
BusinessolverBenefits Technology
Work Remotely Anywhere in the Contiguous 48 States, CST (10:30 AM - 7:00 PM)Full-TimeEntry
Salary20 USD per hour
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Communication SkillsProblem SolvingCustomer service
Requirements
- Service Center and/or Customer Service Experience
- Strong customer-centric mindset
- Comfortable with technology
- Competitive, team player
- Strong interpersonal skills
- Exceptional phone etiquette and communication skills
- Home internet: above 20 Mbps (Download) and 5 Mbps (Upload)
- Ethernet cable connection highly recommended
Responsibilities
- Answer a broad range of inbound calls in a professional, energetic, and positive manner
- Respond accurately and thoroughly to caller inquiries and document call detail accordingly
- Resourcefully and creatively solve problems as part of a team
- Ensure compliance in all areas of processing
- Complete all transactions timely and accurately
- Take accountability for the entire process from receipt of work to resolution
- Work under general supervision following established procedures
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