Evening Benefits Associate
New
United States, 12:30 PM to 9 PM or 1:30 PM to 10 PM ESTFull-TimeEntry
Salary35,360 USD per year
Apply NowOpens the employer's application page
Job Details
- Experience
- At least one year
- Required Skills
- Microsoft ExcelProblem SolvingCustomer service
Requirements
- At least one year of customer service or benefits experience.
- Ability to explain complex topics clearly.
- Strong organizational and multi-tasking skills.
- Proficiency in MS Word and Excel.
- Experience using internal systems for research and documentation.
- Strong verbal and written communication skills.
- Ability to pass background/sedentary work environment requirements.
Responsibilities
- Answer incoming calls and emails, providing clear explanations about benefits, costs, and provider options.
- Help members compare benefits during open enrollment, life changes, and coverage updates.
- Assist members in resolving benefit-related issues and researching plan details.
- Place outbound calls for issues requiring further research.
- Stay informed on commercial plans, Medicare coordination of benefits, and group health plan structures.
View Full Description & ApplyYou'll be redirected to the employer's site
