Care Pro Hiring Associate

New
H
HonorAging Care
Remote-first company, Friday - Tuesday 10:00am - 7:00pm EST or Monday - Friday 12:00pm - 9:00pm ESTFull-TimeMiddle
Salary25.3 - 28.8 USD per hour
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Job Details

Experience
2+ years
Required Skills
Customer serviceCRM

Requirements

  • High School Diploma or GED.
  • 2+ years of experience in a recruiting, hiring, onboarding, or customer support role.
  • Experience managing a high volume of candidates or clients.
  • Strong experience building rapport via phone, text, email, and virtual interactions.
  • Excellent verbal communication skills.
  • Strong organizational skills to manage multiple candidates.
  • Excellent attention to detail for compliance and documentation.
  • Strong problem-solving skills.
  • Ability to manage competing priorities independently.
  • Strong technical aptitude for ATS, CRM, and automation platforms.
  • Preferred: Experience in home care, caregiving, or regulated industries.

Responsibilities

  • Provide proactive and reactive support to candidates to address barriers and increase conversion.
  • Monitor candidate progression through systems and intervene to ensure efficiency.
  • Review documents and conduct state-regulated compliance checks.
  • Re-engage candidates, seek referrals, and execute high-need market strategies.
  • Manage central operational support via voicemails, tickets, and emails.
  • Participate in pilots to test new assessment methods, referral strategies, or workflow changes.
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25.3 - 28.8 USD per hour
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