Onboarding Coordinator
New
Source API remote eligibility restrictions: [List of countries provided]Full-TimeEntry
Salary not disclosed
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Job Details
- Required Skills
- SalesforceCustomer serviceMS Office
Requirements
- Associate’s degree in a related field, or equivalent experience.
- Previous sales, marketing, or customer service experience.
- Preferred: Previous outbound/inbound call center or scheduling experience, including cold calling.
- Knowledge of sales processes, healthcare products and industry.
- Proficient in MS Office Suite, Salesforce or similar software.
- Strong communication and organizational skills.
Responsibilities
- Call on prospective patients daily and schedule them for assessments with our Onboarding Specialists.
- Handle inbound calls from both patients and referral sources.
- Accountable for daily and weekly goals for assessments scheduled.
- Communicate effectively with patients.
- Place scheduled assessments on the Onboarding Specialist calendar.
- Document all calls, tasks and appointments in Salesforce.
- Monitor and track daily assessments, assemble marketing materials, and conduct quality assurance calls.
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