Onboarding Specialist
New
United StatesFull-TimeJunior
Salary not disclosed
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Job Details
- Experience
- 1+ year
- Required Skills
- Customer serviceMS OfficeData entry
Requirements
- Associate’s degree in a related field, or equivalent experience to justify an exception.
- 1+ year of pharmacy customer service experience
- Certified Pharmacy Technician preferred
- Excellent problem-solving ability
- Energetic and compassionate phone skills
- Highly motivational and possesses persuasion skills
- Team oriented and the ability to help others succeed
- Very organized with strong attention to detail
- Excellent with multitasking
- Self-Starter with little to no supervision needed
- Excellent communication skills; oral, written, facilitation and presentation
- Proficient in MS Office suite
- Passion to help people and enrich their lives
Responsibilities
- Conduct a health and medication review with the patient that includes a thorough review of their list of medications and administration instructions and collecting key health information.
- Responsible for accurate data entry of a patient’s prescription information to ensure the patient will receive the appropriate medications
- Responsible for achieving key performance metrics as set forth by the management team
- Create positive first impression of AnewHealth/ExactCare and the unique services we provide.
- Educate facilities, institutions and patients about ExactCare
- Manage the patient assessment process to grow business and maintain referral relationships
- Maintain accurate records and prepare reports for the consistency of information to be shared with the ExactCare team
- Call on prospective patients daily and schedule them for telephonic reviews and conduct patient follow up calls.
- Participate in daily team huddles, attend training sessions and other ad-hoc meetings as needed.
- Open lines of communication with management team
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