Account Specialist
New
United StatesFull-TimeMiddle
Salary38,272 - 47,840 USD per year
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Job Details
- Experience
- 3+ years
- Required Skills
- SAPCustomer serviceMicrosoft Office
Requirements
- 3+ years of experience in a related field
- Proficient PC skills including Microsoft Office
- Knowledge of SAP and Cognos reporting preferred
- Strong attention to detail
- Excellent verbal and written communication skills
- Ability to work cooperatively across the organization
- Self-starter with a proactive working style
Responsibilities
- Manage assigned orderbook by entering, revising, and releasing orders.
- Provide product specification and availability information to customers.
- Investigate and resolve complex order or service issues.
- Analyze and process return authorizations and credits.
- Handle inbound customer calls professionally.
- Collaborate with internal departments to ensure timely shipping.
- Assist with special projects and training support.
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