Customer Support Coordinator

New
BulgariaFull-TimeMiddle
Salary not disclosed
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Job Details

Languages
English, Bulgarian
Experience
2+ years
Required Skills
Customer serviceTime ManagementMarketing

Requirements

  • 2+ years of experience in sales or customer service
  • Previous experience in a contact center environment
  • Fluent in English and Bulgarian
  • Strong verbal and written communication skills
  • Excellent organizational abilities
  • Effective time-management skills
  • Medical background (preferred)
  • Marketing knowledge (preferred)

Responsibilities

  • Drive sales and revenue growth
  • Provide seamless patient coordination and experience
  • Deliver exceptional customer service
  • Analyze performance metrics and reporting
  • Collaborate with marketing teams
  • Provide strategic input for service improvement
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