Certified Pharmacy Technician
New
United States, Monday through Friday 9:00 a.m. until 5:30 p.m.Full-TimeMiddle
Salary not disclosed
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Job Details
- Required Skills
- Customer service
Requirements
- High school diploma/GED
- Certified with the Pharmacy Technician Certification Board (PTCB) or the National Health Association (NHA) and maintain a current certificate
- Must maintain a pharmacy technician registration with State Board of Pharmacy
- Prior experience in a pharmacy setting
- Strong attention to detail and accuracy
- Strong math skills
- Ability to use multiple software programs to fulfill medication orders
- Comfortable working in a phone-based environment
- Thorough drug knowledge
- Pharmacy billing knowledge
Responsibilities
- Review account billing for accuracy and communicate changes accordingly with patients
- Coordinate patient profiles with appropriate pharmacy support and services
- Providing an exceptional customer service experience each day in a phone-based environment
- Perform claim adjudication and auditing duties such as prior authorizations, billing and eligibility checks
- Working through current case queues to problem solve for patient care issues
- Patient outreach to collect payments and coordinate payment plans
- Serving as a liaison between the clinical pharmacists and other medical professionals on patient’s behalf
- Maintaining patient records with strong attention to detail and confidentiality
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