Pharmacy Technician, Mail Operations

Must reside in AZ or TXFull-TimeMiddle
Salary40,000 - 52,300 USD per year
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Job Details

Experience
1 year finance experience
Required Skills
Microsoft ExcelCustomer serviceMicrosoft OfficeFinancePowerPoint

Requirements

  • Active license with the Board of Pharmacy in the appropriate state
  • National Certification, PTCB CphT
  • 1 year of finance experience
  • Must reside in AZ or TX
  • Ability to work from a dedicated space with no interruptions
  • Self-provided internet with minimum 25 Mbps download and 10 Mbps upload speed

Responsibilities

  • Handle outbound member calls regarding billing inquiries, credit card declines, payment plans, and balances
  • Resolve customer financial issues and provide member education
  • Record details of inquiries, comments, complaints, and transactions
  • Process Part B claims for PDP members
  • Escalate unresolved and pending customer grievances
  • Perform accounts payable processing and reporting
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40,000 - 52,300 USD per year
Apply Now