HR Technology and Performance Operations Associate
New
United StatesFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 2–5 years
- Required Skills
- Microsoft ExcelReportingData analytics
Requirements
- Bachelor’s degree in Human Resources, Business, Information Systems, or a related field preferred.
- 2–5 years of experience in HR operations, HRIS support, HR technology, or related HR functions.
- Hands-on experience with HR systems such as UKG and/or Lattice is strongly preferred.
- Strong proficiency in Excel and comfort working with HR data, reporting, and analytics.
- High attention to detail with the ability to manage sensitive data accurately and confidentially.
- Strong organizational and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.
- Excellent communication skills, with the ability to support and guide employees, managers, and HR stakeholders.
- Experience supporting performance management processes or HR system implementations is a plus.
Responsibilities
- Provide day-to-day support for HR systems such as UKG and Lattice, including troubleshooting, system maintenance, user support, and data integrity management.
- Assist in HR technology enhancements and implementations, supporting testing, documentation, process improvements, and rollout coordination.
- Support performance management cycles, including launch preparation, communications, scheduling, training sessions, and compliance tracking.
- Partner with HR Business Partners to administer performance review processes and ensure smooth execution across all phases.
- Develop and deliver HR reports, dashboards, and metrics using HR systems, Excel, and reporting tools to support decision-making.
- Conduct regular audits of HR data to ensure accuracy, consistency, and compliance with internal standards and reporting requirements.
- Serve as a key point of contact for HRIS and performance management system users, providing guidance and resolving system-related inquiries.
- Create and maintain process documentation, user guides, and knowledge resources to support HR system self-service and adoption.
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