Recruiting Account Manager
Mexico, Monday to Friday, 8:00 AM – 5:00 PM PSTFull-TimeMiddle
Salary21,600 - 30,000 USD per year
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Job Details
- Languages
- C1 English
- Required Skills
- Account ManagementRecruitmentRelationship managementCustomer Success
Requirements
- Proven experience in a customer-facing role (Account Executive, Customer Success Manager, etc.)
- Strong interpersonal and communication skills
- Excellent organizational skills
- Ability to manage multiple client accounts effectively
- Ability to work independently and take initiative
- Proactive problem-solving skills
- Experience in recruitment, staffing, or a related field (plus)
- Familiarity with virtual assistants and talent landscapes in PH/LATAM (plus)
Responsibilities
- Serve as a point of contact for clients after sign-up
- Communicate project timelines, milestones, and deliverables
- Engage with clients to understand needs and gather feedback
- Monitor client accounts and facilitate communication between clients and recruiters
- Keep detailed records of client interactions and feedback
- Work closely with the recruitment team to ensure proactive engagement
- Address and resolve client issues or concerns
- Develop long-term relationships and identify upsell opportunities
- Educate clients on best practices for working with virtual assistants
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