Senior Solution Engineer/Architect (GPU Infrastructure)
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NebiusAI Cloud Infrastructure
Remote - United StatesFull-TimeSenior
Salary122,880 - 220,320 USD per year
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Job Details
- Required Skills
- LinuxNetworking
Requirements
- Experience in a customer-facing technical role (e.g., solutions engineer, support engineer, technical account manager).
- Strong understanding of GPU infrastructure, including NVIDIA-based systems, multi-node environments, and performance considerations.
- Hands-on experience with Linux systems and system-level troubleshooting.
- Familiarity with large-scale compute environments such as GPU clusters, AI infrastructure, or supercomputing systems.
- Ability to diagnose issues across hardware, networking, and software layers.
- Strong analytical and problem-solving skills.
- Excellent communication skills.
- A proactive, ownership-driven approach with a strong focus on customer success.
Responsibilities
- Acting as the main technical interface for customers running workloads on Nebius GPU infrastructure.
- Supporting customers in deploying, configuring, and tuning GPU-based environments for performance and reliability.
- Investigating and resolving complex issues spanning hardware, networking, operating systems, and cluster-level behavior.
- Partnering with internal teams to coordinate and drive resolution of customer-impacting issues.
- Converting customer requirements into practical architectures, configurations, and execution plans.
- Identifying opportunities to improve system performance, stability, and overall customer experience.
- Developing and maintaining technical documentation, including solution patterns, troubleshooting guides, and operational best practices.
- Contributing to continuous improvement by surfacing recurring issues, gaps, and optimization opportunities to internal teams.
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