Salesforce Solution Architect (Agentforce)
New
CanadaFull-TimeSenior
Salary142,222 - 197,531 CAD per year
Apply NowOpens the employer's application page
Job Details
- Experience
- 8+ years of experience in Salesforce architecture and solution design
- Required Skills
- SalesforceRESTful APIsStakeholder management
Requirements
- 8+ years of experience in Salesforce architecture and solution design
- 8+ years experience with customer-facing roles, including discovery and requirements gathering
- 8+ years experience in Salesforce Service Cloud and platform architecture
- 5+ years of expereince in AI/automation solutions (Agentforce, Einstein AI, or similar)
- Integration patterns (REST/SOAP APIs, middleware)
- Ability to translate business problems into technical solutions
- Excellent communication and stakeholder management skills
Responsibilities
- Lead workshops, interviews, and discovery sessions with business and technical stakeholders
- Elicit, analyze, and document business requirements and customer interaction use cases
- Identify opportunities to leverage Agentforce (AI agents, automation, and conversational AI) to improve customer experience and operational efficiency
- Translate business needs into clear solution architectures and implementation roadmaps
- Act as a trusted advisor to clients, guiding them on best practices and platform capabilities
- Design end-to-end Agentforce solutions, including AI agents, workflows, integrations, and data models
- Define architecture for scalable, secure, and high-performing implementations
- Map use cases to Salesforce capabilities such as Service Cloud, Data Cloud, Einstein AI, and Agentforce
- Create solution blueprints, architecture diagrams, and technical specifications
- Ensure alignment with enterprise architecture and governance standards
View Full Description & ApplyYou'll be redirected to the employer's site
