Client Relations Manager
D
Digi SolutionsDigital Marketing
Must currently reside in the United StatesFull-TimeMiddle
Salary48,000 - 55,000 USD per year
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Job Details
- Required Skills
- Customer serviceSEOAccount ManagementRelationship managementDigital Marketing
Requirements
- Strong customer service and communication skills
- Highly organized with strong follow-up habits
- Professional appearance and polished communication skills
- Patient and pleasant personality
- Comfortable speaking with business owners
- Solution-oriented under pressure
- Strong attention to detail
- Willingness to train on Google Ads, SEO, and digital marketing concepts
- Ability to explain marketing results clearly
- Team-oriented mindset
- Must currently reside in the United States
Responsibilities
- Managing recurring client communication and relationship follow-ups
- Hosting and organizing client meetings
- Reviewing marketing reports and performance summaries with clients
- Helping clients understand baseline marketing results in a clear, non-technical way
- Escalating strategic or technical questions to the appropriate strategist or specialist
- Managing internal communication between departments
- Identifying opportunities for account growth and upsells
- Improving client retention and overall satisfaction
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