- Managing recurring client communication and relationship follow-ups
- Hosting and organizing client meetings
- Reviewing marketing reports and performance summaries with clients
- Helping clients understand baseline marketing results in a clear, non-technical way
- Escalating strategic or technical questions to the appropriate strategist or specialist
- Managing internal communication between departments
- Identifying opportunities for account growth and upsells
- Improving client retention and overall satisfaction
Customer serviceSEOAccount Management+2 more