Customer Service Representative / Salesperson
New
R
Remote VAMobility Rentals
Philippines, 9:00 AM – 5:00 PM, 7 days a weekFull-TimeMiddle
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Languages
- English
- Required Skills
- Customer serviceMultitaskingGoogle Sheets
Requirements
- Previous experience in Customer Service and Sales
- Excellent spoken and written English communication skills
- Confident and professional phone presence
- Strong multitasking and organizational skills
- Ability to work in a fast-paced environment
- Experience using Gmail, Google Sheets, and Stripe or similar platforms
- Reliable internet connection and suitable remote work setup
Responsibilities
- Answer inbound calls and assist customers with mobility rental inquiries
- Guide customers through the rental process and recommend suitable products
- Serve as the main point of contact during the entire rental cycle
- Provide timely updates regarding delivery schedules and order status
- Handle customer concerns professionally and resolve issues efficiently
- Assist customers in placing rental orders over the phone
- Upsell additional rental products or services
- Accurately process customer orders and payments
- Coordinate with delivery personnel
- Update customer information using Gmail, Google Sheets, and Stripe
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