Customer Service Representative
New
CanadaFull-TimeEntry
Salary41,600 CAD per year
Apply NowOpens the employer's application page
Job Details
- Languages
- English, Spanish
- Experience
- 1+ year of customer service experience
- Required Skills
- Customer support
Requirements
- Fluent in Spanish and English
- 1+ year of customer service experience
- High school diploma or GED
- Open availability
- Strong computer navigation and PC knowledge
- High speed internet (no wireless/hotspots or satellite)
- Smartphone
- Quiet, distraction-free environment to work from home
- Desktop or laptop for PC and internet testing
Responsibilities
- Provide inbound customer support using a call flow guide in the customer’s preferred language
- Help customers resolve basic technical issues
- Track, document, and retrieve information in databases
- Offer additional products and/or services
- Deliver expert customer experiences
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